Courage to innovate pays off for our customer Taxi Holl.

Taxi Holl digitized its vehicle fleet. With our self-developed fleet telematics solution connect business; the Holl brothers have the highest level of transparency about their vehicle fleet thanks to the latest data generated from the vehicles. “This optimizes our processes, reduces downtimes and saves costs,” expresses Sebastian Holl. Driving innovation and digitization, thinking about the future, networking mobility chains – this is the program of the largest mobility service provider and taxi company in the area of Baden-Baden. Therefore, connect business is a significant milestone. The intelligent, timely vehicle management with reliable “real-time data” from the vehicles improves operational planning and thus customer service. Additionally, it also reduces maintenance and wear costs and minimizes downtimes. A benefit that pays off.

Automated processes and the relevant vehicle parameters at a glance - these are key factors for operating efficiently in the taxi business – today and in the future. With a fleet consisting of 84 vehicles and 125 employees, the brothers Sebastian and Dirk Holl spin a big wheel. 24 hours a day, 365 days a year, the tendency is increasing. The need for specific transport services is growing. The desire is individual mobility with a throughout availability.

The majority of the fleet are Mercedes-Benz vehicles. These are activated with the Vehicle Monitoring & Maintenance service. The VW Caddies are also integrated into the web-based portal via the built-in retrofit solution – the connect business GENIUS. “The multi-brand solution convinced us,” says Dirk Holl. Downtime has been reduced significantly since the use of connect business and additionally, cost of maintenance and wear repairs has decreased immensely. After all, only a ready-to-use vehicle generates revenue, which is a real competitive advantage.

With the Vehicle Monitoring & Maintenance tool, the Holl brothers act with foresight and efficiency. Whether service intervals, mileage, due maintenance dates, fuel consumption - all relevant fleet parameters are displayed in the web-based portal. For example, in the “contract and cost” overview, it is possible to follow, which vehicles reach their contractually agreed mileage. Furthermore, it is possible to choose and set in the portal, about what type of events notifications should be received by e-mail. This way, Holl receives the information on time and vehicles can be exchanged or used differently at an early stage. “This saves us expensive additional payments at the end of the leasing contract,” says Holl. An innovation with added value.